Privacy Policy

EIGHTPASS PRIVACY POLICY

 

Last Updated: 05/21/2026

 

EightPass LLC

8605 Santa Monica Blvd #332477

West Hollywood, CA 90069-4109, USA

 

Email: legal@eightpass.com | support@eightpass.com

 

 

1) Introduction

 

EightPass LLC (“EightPass,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you access or use EightPass.com and any related websites, mobile applications, digital experiences, and services operated by or on behalf of EightPass LLC (collectively, the “Services”).

 

This Privacy Policy is part of your legal agreement with us and is incorporated into our Terms of Service. By using the Services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. If you do not agree, do not use the Services.

 

Important definitions: For purposes of this Privacy Policy, “promotional entries” are entries that may be obtained through no-purchase methods, such as AMOE, and, where offered, as an added promotional benefit with optional purchases of eligible digital products, such as digital artwork, artwork packs, collector releases, creative assets, or other digital products, as described in the applicable Official Rules and Giveaway Details. Promotional entries have no cash value and are used solely to participate in eligible Giveaways on the Services.

 

 

2) Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, legal requirements, or the Services. We will update the “Last Updated” date above when we do.

 

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

 

 

3) Information We Collect

 

A) Information You Provide Directly

 

We may collect information you provide directly, including:

 

Account information, such as name, email address, login credentials, profile information, and account preferences.

 

Customer support communications, such as messages, requests, feedback, support inquiries, and related correspondence.

 

Transaction information, such as digital product purchases, artwork pack purchases, purchase confirmations, payment status, refund or chargeback status, and related account activity.

 

Giveaway participation information, such as promotional entries, entry activity, selected Giveaways, entry limits, entry submissions, AMOE participation records, and related participation history.

 

Prize claim information, such as contact details, delivery details, eligibility information, identity verification documentation, tax documentation, and other information reasonably required to verify eligibility or fulfill a prize.

 

AMOE / mail-in entry information, such as full legal name, mailing address, email address, phone number, date of birth, state of residence, Giveaway title, and other information included with an AMOE request.

 

Communications preferences, such as email, SMS, or marketing preferences where applicable.

 

 

B) Information Collected Automatically

 

When you use the Services, we may automatically collect:

 

Device and network information, such as IP address, browser type, operating system, device identifiers, device type, language settings, and approximate location derived from IP address.

 

Usage information, such as pages viewed, features used, links clicked, time spent, referral URLs, cart activity, checkout activity, and interaction with the Services.

 

Log and security data, such as timestamps, authentication events, session activity, error logs, fraud prevention signals, and security-related events.

 

Cookie and tracking information, as described in Section 4 below.

 

 

C) Information from Third Parties

 

We may receive information from third parties, including:

 

Payment processors, such as payment confirmation, transaction status, billing details, fraud review information, refund or dispute status, and tokenized or limited payment details. We generally do not receive full credit card numbers from payment processors.

 

Hosting, analytics, logging, and security providers.

 

Email, SMS, and notification providers, if used.

 

Prize fulfillment and logistics partners, such as shipping carriers, digital gift card or code providers, verification providers, or fulfillment vendors.

 

Fraud prevention, compliance, or identity verification providers, where reasonably necessary to protect the Services, users, Giveaways, or payment integrity.

 

 

4) Cookies & Tracking Technologies

 

We use cookies and similar technologies, such as pixels, SDKs, local storage, and session storage, to:

 

operate and secure the Services;

 

remember your preferences and settings;

 

keep you signed in where applicable;

 

support cart, checkout, account, and digital delivery functionality;

 

understand how users interact with the Services;

 

improve performance and user experience;

 

detect and help prevent fraud, abuse, or security incidents; and

 

measure or improve marketing, where permitted by law.

 

Your choices: You can manage cookies through your browser settings and, where available, through our cookie tools. If you disable certain cookies, some features may not function properly.

 

If enabled on the Services and permitted by law, we may use certain cookies or similar technologies to help remember items you add to checkout and to send cart reminder messages via email and/or SMS based on your preferences or consent.

 

 

5) How We Use Your Information

 

We may use information to:

 

operate, maintain, secure, and improve the Services;

 

create, manage, and authenticate accounts;

 

process optional digital product purchases and deliver purchased digital products;

 

credit, manage, submit, verify, adjust, or remove promotional entries where applicable and as described in the Official Rules;

 

administer Giveaways and process entries, including AMOE entries;

 

verify eligibility, identity, account status, entry limits, and prize claims;

 

deliver prizes or coordinate prize fulfillment;

 

provide customer support and respond to inquiries;

 

send service-related messages, including confirmations, account notices, security alerts, administrative notices, purchase confirmations, entry confirmations, and prize-related communications;

 

send marketing communications where permitted and subject to your preferences;

 

detect, investigate, prevent, and address fraud, abuse, chargebacks, duplicate account abuse, automated activity, security incidents, or violations of our Terms or Official Rules;

 

maintain records, logs, audit trails, and compliance documentation;

 

comply with legal, tax, regulatory, payment, accounting, and record-keeping obligations; and

 

enforce our Terms of Service, Official Rules, policies, and legal rights.

 

 

6) How We Share Information

 

We may share information with:

 

Service providers that perform services for us, such as payment processing, hosting, analytics, fraud prevention, security, email/SMS delivery, customer support, digital delivery, logging, and technical operations. These service providers may access information only as needed to provide services to us.

 

Payment processors and commerce partners to process payments, verify transactions, handle refunds, manage chargebacks, and prevent fraud.

 

Prize and logistics partners to verify, fulfill, and deliver prizes, such as shipping carriers, digital gift card providers, code providers, verification providers, or prize fulfillment vendors.

 

Legal, compliance, and safety recipients where required by law, subpoena, court order, governmental request, tax requirement, or where we believe disclosure is necessary to protect rights, property, safety, users, the Services, or the integrity of any Giveaway.

 

Business transfer recipients in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, subject to applicable law.

 

We do not sell your personal information for money. If applicable law treats certain analytics, advertising, or similar disclosures as a “sale” or “sharing,” we will provide any required opt-out mechanism.

 

SMS opt-in data, if applicable: We do not sell SMS opt-in consent data, and we do not share SMS opt-in consent with third parties for their own marketing.

 

 

7) Data Retention

 

We retain information for as long as reasonably necessary to provide the Services, maintain your account, administer Giveaways, process transactions, deliver digital products, verify eligibility, fulfill prizes, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain appropriate business records.

 

Mail-In AMOE Entry Records: If you submit an AMOE or other mail-in entry, we may digitize, scan, or photograph the mailed materials and store the digitized record securely for administration, verification, fraud prevention, audit, and legal compliance purposes. After digitization, the physical mailed materials are destroyed, such as by secure shredding or another irreversible destruction method, within a reasonable period.

 

We generally retain digitized AMOE records for twenty-four (24) months after the end of the applicable Giveaway, unless a longer retention period is required by law, tax obligations, dispute resolution, fraud prevention, or legal compliance.

 

Where appropriate, we may anonymize or aggregate information so it no longer identifies you.

 

 

8) Security

 

We use commercially reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

 

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

 

You are responsible for maintaining the confidentiality of your account credentials and for using secure devices and networks when accessing the Services.

 

 

9) Your Rights and Choices

 

Depending on your location and applicable law, you may have rights to:

 

access or request a copy of certain information;

 

request correction of inaccurate information;

 

request deletion of certain information, subject to legal exceptions;

 

object to or restrict certain processing;

 

opt out of marketing communications;

 

withdraw consent where processing is based on consent;

 

opt out of certain sale, sharing, targeted advertising, or similar disclosures where required by applicable law; and

 

not be discriminated against for exercising privacy rights.

 

California residents may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, use, disclose, sell, or share; the right to request deletion; the right to request correction; the right to opt out of sale or sharing where applicable; and the right not to be discriminated against for exercising privacy rights.

 

We do not sell personal information for money. If applicable law treats certain analytics, advertising, or similar disclosures as a “sale” or “sharing,” we will provide any required opt-out mechanism.

 

Marketing opt-out: You may opt out of marketing emails using the “unsubscribe” link in the email or by contacting us. You may opt out of SMS messages, if applicable, by replying STOP or using any other opt-out method provided.

 

Privacy requests: You may contact us at legal@eightpass.com. We may verify your identity before responding to your request. We may deny or limit requests where permitted or required by law, including where information must be retained for legal, tax, security, fraud prevention, dispute resolution, or Giveaway administration purposes.

 

 

10) Do Not Track and Global Privacy Controls

 

Some browsers transmit “Do Not Track” signals. Because there is no consistent industry standard for Do Not Track, our systems do not currently respond to those signals.

 

Where required by applicable law, we will honor legally recognized opt-out preference signals, such as Global Privacy Control, for applicable sale, sharing, or targeted advertising opt-outs.

 

 

11) Children’s Privacy

 

The Services are not intended for anyone under eighteen (18) years of age, and we do not knowingly collect personal information from anyone under 18.

 

If we learn that we collected personal information from a person under 18 in violation of applicable law, we will take reasonable steps to delete it.

 

 

12) International Users

 

The Services are operated from the United States. If you access the Services from outside the United States, you understand that information may be transferred to, stored in, and processed in the United States and other jurisdictions where our service providers operate.

 

Where required, we rely on appropriate legal mechanisms for cross-border transfers.

 

 

13) Third-Party Links and Services

 

The Services may contain links to third-party websites, platforms, payment processors, delivery providers, social media platforms, or other third-party services.

 

This Privacy Policy does not apply to third-party websites or services that we do not control. We are not responsible for the privacy practices of third parties. You should review their privacy policies before providing information to them.

 

 

14) Contact

 

Questions, requests, or concerns about this Privacy Policy may be sent to:

 

legal@eightpass.com

 

Support inquiries may be sent to:

 

support@eightpass.com

 

Mailing Address:

 

EightPass LLC

8605 Santa Monica Blvd #332477

West Hollywood, CA 90069-4109, USA